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HENDRA'S

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About Us

About Hendra's

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Welcome

The team at Hendra’s welcome and thank you for visiting our site and supporting our independent, high-street company. We are committed to doing our bit to keep the high street buzzing, with our skincare and wellbeing store along with our hair, beauty and therapy studios.

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Online

Now, our online store will not only enable us to share all our wonderful products with more of you, but your online purchases are supporting our high street. So, when you are lucky enough to visit our lovely Truro in Cornwall, you will find independent stores thriving and waiting for you.

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Keep in touch

Your purchases will be selected and packed by our dedicated store team members, so if you have any questions, please leave a message in the order notes and we will ensure you get the right product and information you need. If we feel what you have ordered may not be right for you, don’t worry, we will call you (if you have permitted us) and discuss it with you. We put people above automation.

Cancellation and No Show Policy

Last minute cancellations and failure to attend clients have a massive detrimental effect on service businesses. Please call us with at least 36 hours notice if you need to cancel your appointment. We will be obliged to take a 10% non-returnable deposit for future treatments from clients who fail to attend without notice.

Intimate waxing

Your wellbeing is our priority. You therapist will always wear a mask and gloves and discuss any potential issues prior to commencing your treatment. Please check the intimate waxing chart to ensure you book the correct treatment.

Allergy Testing

We are obliged to annually test any hair colour, hair chemical, skin dye and skin adhesive on your skin at least 24 hours prior to your treatment. This is for your safety and is in line with product manufacturing guidelines. If getting to us is problematic please let our reception know, or add postal patch test to your booking, there will be an additional charge of £3. Thank you for you co-operation.

Covid-19 & Virus Precautions

We continue to ensure our areas are clean and surfaces are wiped regularly. If you have Covid or Flu like symptoms, please call and rearrange your appointment. If you have been in contact with others who are currently unwell or you have a weakened immune system, please let our team members know and we will ensure masks and gloves are worn during your treatment. This protects you, our team and other vulnerable clients. Thank you.

Medical Conditions

Please tell your stylist or therapist of any medical or medicinal changes since your last visit, if your treatment includes the application of products. This information will help us to ensure you do not suffer complications. All information will be treated in confidence but team cannot be responsible for any reactions if we have not been informed.

Age Restrictions

We welcome children to our salons, but we are unable to offer hair colouring, perms, skin tinting, waxing and facial treatments to under 16’s, regardless of parental consent.

Our Amazing Team

Pete

Store Manager & Skincare Consultant

Michelle

Store Advisor

Sarah

Salon Manager & Stylist

Paul

Stylist

Christine

Stylist

Dominique

Receptionist

Emily

Therapist

Ryleigh

Therapist

Carl

Head Podiatrist

Diane

Admin & Operations Manager

Eve

Stylist

Olivia

Stylist

Dawn

Stylist

Hunny

Therapist

Testimonials

WHAT OUR CUSTOMERS SAY

« I got an appointment very quickly and on the day they were running to time so no waiting about. Sarah was lovely, asked me what my my vision was and cut my hair to perfection. And with a cup of tea too! I can't rate Hendra enough. I can't wait for my next appointment! »

DM

« I have been going to Hendra hair salon for many years now and would not go anywhere else. The location is excellent. The salon is clean and tidy and light and airy. Good quality products are used. All the stylists have been friendly professional and very knowledgeable but above all extremely good hair techniques. I have never had a bad cut. Refreshments are always offered as well as a head massage. A top quality hair salon. »

CG
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